The word shopping
brings thoughts of immediate fervour to most people. But if you
combine the word shopping with vehicle insurance as in "shopping for
automobile insurance" it produces the opposite force. The thought of
shopping for automobile insurance makes the eyes glaze over and the
heart rate drop to the pace of a slumbering couch potato.
Couch potato? Indeed. Doug Heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized insurance
issues specialist, told us that too often "people purchase auto
insurance by calling the number on the screen."
But wait, this is important material! You want
to be adequately covered if you get in an chance event. And you
certainly don't want to pay more for automobile insurance than you
must. Maybe waiting for a solution to be beamed into your sitting room
is not the greatest idea.
How can you stay awake while surfing through
this murky subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his insurance information into a comparative
insurance service. The quotes (for very basic coverage on two old
vehicle) ranged from $1,006 to $1,807 a difference of $801 a year.
If you're currently dumping thousands into your car insurance
organizations coffers because of a couple of tickets, an accident, or
a questionable credit valuation, shopping your policy against others
may be well worth the effort.
consider it this way you can convert the money
you save into buying of something you've lusted after for a long time.
Hold that finish in your mind. Now, let's begin.
Before you can shop for something, you have to
decide what you need. The first step in finding the right automobile
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of car insurance in "How Much auto insurance Do You Really
Need?". Also, check out "Little-Known But Important automobile
insurance Issues" as it has a glossary of basic insurance
terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios. car
insurance companies love these people. That's because car insurance
organizations know what your chances are of being killed or maimed,
and how likely it is for your car to be damaged or stolen. The
information the automobile insurance organizations has collected over
previous decades is crunched into "actuarial tables" that give auto
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of insurance is a difference of opinion between you (the insured) and
them (the automobile insurance firms). You believe you will, at some
point, probably get in an chance event. The auto insurance company
believes you probably won't. And the auto insurance chance event, is
willing to take your money to prove you wrong.
So how much automobile insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all auto insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an accident in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis H noted that his general recommendation
for liability limits are $50,000 bodily injury liability for one
person injured in an car crash, $100,000 for all people injured in an
car crash and $25,000 property damage liability (that is, 50/100/25)
given that half of the vehicles on the road are worth more than
$20,000. Here again, though, let your financial situation be your
guide. If you have no assets, don't buy excess coverage.
Another issue Dennis mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
accident.
Your driving habits may also be a concern. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the packet [of collision and comprehensive coverage],"
Dennis H, said. "If your vehicle is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
chance event, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen automobile in the nation for several years (it's often
stolen for parts). But we would expect that most of them on the road
have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the automobile
insurance companies needs to back up the claims that they make in the
fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an chance event,
your car insurance companies will take a close look at your claim
before mailing you a check. And the check may be written for an amount
much smaller than you had hoped. For this reason, you should be
intimately familiar with the terms of your policy and call the firms
with any questions you might have.
Now that you have made several hard-nosed and
philosophical decisions, it's time to start comparision shopping.
Begin by setting aside about an hour for this task. Bring all your
records your current auto insurance policy, your driver license
number and your vehicle registration. Drink plenty of coffee. Have a
phone at your elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other automobile insurance quote sites, you can type in
your information and get a list of comparative quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
price quote web sites, you may not get instant auto insurance quotes.
Some organizations may contact you later by e-mail, and some that are
not "direct providers" may put you in touch with a local agent, who
will then calculate a quote for you. (A "direct provider," like Geico,
sells an auto insurance policy to you directly; other organizations
like State Farm sell car insurance through local agents. We'll discuss
the pros and cons of each later.) (2) It's not easy to get price
quotes from these sites in all states if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online quotes for this state.
You can also try getting insurance price quotes
from some of the insurance companies listed on the Edmunds.com Web
site Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
companies, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online insurance sites you
should take note of several things:
An 800 number to call for questions you
can't get answered online
The vehicle insurance companies payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
firms that pertain to you
The automobile insurance firms consumer
complaint ratio from your state's department of vehicle insurance Web
site (more on this below)
The automobile insurance firms A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a price quote, be
sure to confirm the price. Also, ask them to fax or e-mail the quote
to you as a record.
While talking to the car insurance organizations
telephone salespeople, make sure you explore all options relating to
discounts. auto insurance organizations give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on insurance."
Always bear in mind that your mission isn't just
to buy the cheapest insurance out there; it is to buy the cheapest
auto insurance and still receive adequate coverage and service. "You
don't want to pay to get a great deal on vehicle insurance and then
not get your car repaired after an accident," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the automobile insurance
organizations based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a companies is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?